Contact Us – Teyvat Factory

Contact Us

Welcome to Teyvat Factory! 

The All in One stop for the Travelers searching for Awesome Genshin & Honkai Products at a reasonable price. Explore the biggest Genshin Store and dive into the vast sea of exceptional Genshin Merchandise, Coming 'Straight Outta Teyvat'.
Chat with us: Chat Support
(responds in 12-14hrs.)
Customer Support: (responds in 24-48hrs.)
Or Please fill out the form provided below and one of our Teyvat Care associates will get back to you within 48hrs.
For queries related to Existing Orders, we request you to use the Phone Number and Email that has been used while placing the order. This will help us assist you better.
Thank You for Shopping With us!