✅ Tips on How to Spot Fraud Genshin Stores

- By Team Teyvat Factory

We have received reports regarding some stores out there trying to steal data and money from the customers, who get caught in this so called "scheme" of the store.We have received reports of certain stores attempting to steal customer data and funds through deceptive schemes. To help you avoid falling victim to these scams, here are a few key points to identify suspicious stores and protect yourself.

🎁The "Free" products Scam

Scammers often lure customers with attractive products advertised as free, requiring only a small payment for shipping or taxes during checkout. Many unsuspecting customers fall for this scheme, only to find that the promised product is never delivered. Despite being a long-standing tactic, this scam continues to deceive people even today.

🏮 High Quality Images but Low Quality Products

These fraudulent stores often steal high-quality images from legitimate websites to create visually appealing layouts. However, the products customers receive are typically cheap and of poor quality. Be cautious and look for genuine product reviews to spot these scams.

🎀 No description, No information

If the product you're considering has little to no information or the details are poorly written, that's a clear red flag. A lack of basic product details or descriptions that resemble casual chat messages often signals an untrustworthy source. In such cases, it’s best to avoid the purchase entirely.

👨‍💼 No Customer Support

If a store lacks basic chat support or its official email support is unresponsive or takes excessively long to reply, it’s a strong sign to walk away. Reputable stores typically provide customer support that resolves inquiries within 24 hours, ensuring a seamless experience for their customers.

📃 The About Section

Scammers often neglect their "Policies" and "About Us" sections, assuming customers won’t read them. If a store lacks an "About Us" page or provides no information about its origin or parent company, that's a clear warning sign. Always check these sections before making a purchase.

❌ Suspicious or No Instagram Page

Having a basic Instagram page is pretty standard in this age. Niche stores often gain traffic through Instagram promotions, particularly from popular meme pages. If a promoted store lacks an active Instagram page—such as no new posts for 10 days or more, or irrelevant content—or doesn’t have an Instagram presence at all, it’s likely a scam. Legitimate stores typically maintain active social media profiles and offer dedicated customer support via the page itself, something scammers are less likely to invest in.